Contact information
Contact Information
Email:
Customer Support Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT)
When contacting us about an order, return, or exchange, please include your order number so we can assist you as quickly as possible.
Shipping: Orders are carefully prepared and dispatched within 1–2 business days. Delivery typically takes 5–12 business days depending on your destination within the United States, United Kingdom, Canada, Australia, and New Zealand.
Returns & Exchanges: If your Belmior Bags product doesn't meet your expectations, we're happy to help with a return or exchange. Simply reach out to us at to begin the process.
Payments: We process payments securely through Shopify Payments, accepting major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay, all protected with industry-standard encryption.